Watchd Support

Need help with Watchd?

Contact Watchd support for help with your account, login, watchlist, clubs, friends, Movie Night, trailers, recommendations, privacy, app access, or account deletion.

Contact support

For help, questions, bug reports, app access issues, privacy requests, account deletion, or general support, contact Watchd using the details below.

Email: christopherkersey00@gmail.com

Phone: 07398 511551

What we can help with

  • Logging in or creating an account
  • Watchlist, saved films, and saved TV shows
  • Clubs, friends, invites, and shared recommendations
  • Movie Night and choosing what to watch together
  • Trailers, Discover, and recommendations
  • Profile, settings, or account issues
  • Privacy questions and data requests
  • Account deletion requests

Account deletion requests

To request deletion of your Watchd account, email us using the subject line:

Delete my Watchd account

Please include the email address linked to your Watchd account so we can identify and process your request.

About Watchd

Watchd helps people discover films and TV shows, save titles to a watchlist, create clubs with friends and family, and decide what to watch together.

Movie and TV data

Watchd may use third-party movie and TV metadata, images, posters, and trailer links. All film and TV content belongs to its respective rights holders. Watchd does not claim ownership of third-party movie artwork, trailers, titles, names, or production content.

Privacy Policy

Our Privacy Policy explains what information Watchd may collect, how it is used, and how users can request account deletion or contact us about privacy.

View Privacy Policy

Privacy Policy

Watchd Privacy Policy

Last updated: 9 June 2026

This Privacy Policy explains how Watchd collects, uses, stores and protects information when you use the Watchd app, website, support pages and related services.

1. Who we are

Watchd is a movie and TV discovery app that helps users save titles, create watchlists, connect with friends, join clubs, share recommendations and decide what to watch together.

For support, privacy questions, account deletion requests or content concerns, contact us at christopherkersey00@gmail.com or 07398 511551.

2. Information we collect

We may collect information you provide when using Watchd, including your name, email address, username, profile details, profile image, saved films and TV shows, watched titles, club activity, friend connections, shared recommendations, comments, messages, preferences and support requests.

3. Information collected automatically

We may collect limited technical information such as device type, app version, usage activity, crash reports, approximate region, log data and diagnostic information. This helps us operate, protect, troubleshoot and improve Watchd.

4. How we use information

We use information to provide the app, manage accounts, save watchlists, operate clubs and friend features, show recommendations, provide support, investigate bugs, prevent misuse, improve safety and respond to legal, privacy or account deletion requests.

5. Movie, TV and third-party content

Watchd may display third-party movie and TV information, including titles, descriptions, posters, artwork, images, trailers, release information and metadata. This content belongs to its respective rights holders.

Watchd does not claim ownership of third-party film or TV artwork, trailers, names, characters, production content or intellectual property. Watchd is not affiliated with, endorsed by or sponsored by any film studio, broadcaster, streaming platform or production company unless clearly stated.

If you are a rights holder and have a question or concern about content displayed in Watchd, please contact us at christopherkersey00@gmail.com.

6. Third-party services

Watchd may use third-party services for hosting, database storage, authentication, analytics, crash reporting, technical support, app functionality and movie or TV metadata. These providers may process limited information only as needed to provide their services.

7. Sharing of information

We do not sell your personal information. We may share limited information with service providers who help us run Watchd. We may also share information if required by law, to protect our rights, prevent misuse, enforce terms or protect users and the app.

8. Social features

Some information you add to Watchd may be visible to other users depending on how you use the app. This may include your username, profile image, saved titles, watched titles, club activity, recommendations, comments, posts and friend interactions.

You should only share information you are comfortable making visible in social areas of the app.

9. Account deletion

You can request deletion of your Watchd account by emailing christopherkersey00@gmail.com with the subject line Delete my Watchd account.

Please include the email address linked to your Watchd account so we can identify and process your request. We will process valid deletion requests within a reasonable timeframe, unless certain information must be retained for legal, security, fraud prevention or legitimate business reasons.

10. Data retention

We keep personal information for as long as needed to provide Watchd, operate accounts, comply with legal obligations, resolve disputes, improve app safety and maintain necessary business records. When information is no longer needed, we will delete it or anonymise it where reasonably possible.

11. Data security

We take reasonable technical and organisational steps to protect user information. However, no app, online service, database, storage system or transmission method can be guaranteed to be completely secure.

12. Children

Watchd is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.

13. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information. To make a privacy request, contact us at christopherkersey00@gmail.com.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date on this page.

15. Contact us

If you have questions about this Privacy Policy, your data, your account, app support or third-party content concerns, contact:

Email: christopherkersey00@gmail.com
Phone: 07398 511551