Watchd Support
Need help with Watchd?
Contact Watchd support for help with your account, login, watchlist, clubs, friends, Movie Night, trailers, recommendations, privacy, app access, or account deletion.
Contact support
For help, questions, bug reports, app access issues, privacy requests, account deletion, or general support, contact Watchd using the details below.
Email: christopherkersey00@gmail.com
Phone: 07398 511551
What we can help with
- Logging in or creating an account
- Watchlist, saved films, and saved TV shows
- Clubs, friends, invites, and shared recommendations
- Movie Night and choosing what to watch together
- Trailers, Discover, and recommendations
- Profile, settings, or account issues
- Privacy questions and data requests
- Account deletion requests
Account deletion requests
To request deletion of your Watchd account, email us using the subject line:
Delete my Watchd account
Please include the email address linked to your Watchd account so we can identify and process your request.
About Watchd
Watchd helps people discover films and TV shows, save titles to a watchlist, create clubs with friends and family, and decide what to watch together.
Movie and TV data
Watchd may use third-party movie and TV metadata, images, posters, and trailer links. All film and TV content belongs to its respective rights holders. Watchd does not claim ownership of third-party movie artwork, trailers, titles, names, or production content.
Privacy Policy
Our Privacy Policy explains what information Watchd may collect, how it is used, and how users can request account deletion or contact us about privacy.
Privacy Policy
Watchd Privacy Policy
Last updated: 9 June 2026
This Privacy Policy explains how Watchd collects, uses, stores and protects information when you use the Watchd app, website, support pages and related services.
1. Who we are
Watchd is a movie and TV discovery app that helps users save titles, create watchlists, connect with friends, join clubs, share recommendations and decide what to watch together.
For support, privacy questions, account deletion requests or content concerns, contact us at christopherkersey00@gmail.com or 07398 511551.
2. Information we collect
We may collect information you provide when using Watchd, including your name, email address, username, profile details, profile image, saved films and TV shows, watched titles, club activity, friend connections, shared recommendations, comments, messages, preferences and support requests.
3. Information collected automatically
We may collect limited technical information such as device type, app version, usage activity, crash reports, approximate region, log data and diagnostic information. This helps us operate, protect, troubleshoot and improve Watchd.
4. How we use information
We use information to provide the app, manage accounts, save watchlists, operate clubs and friend features, show recommendations, provide support, investigate bugs, prevent misuse, improve safety and respond to legal, privacy or account deletion requests.
5. Movie, TV and third-party content
Watchd may display third-party movie and TV information, including titles, descriptions, posters, artwork, images, trailers, release information and metadata. This content belongs to its respective rights holders.
Watchd does not claim ownership of third-party film or TV artwork, trailers, names, characters, production content or intellectual property. Watchd is not affiliated with, endorsed by or sponsored by any film studio, broadcaster, streaming platform or production company unless clearly stated.
If you are a rights holder and have a question or concern about content displayed in Watchd, please contact us at christopherkersey00@gmail.com.
6. Third-party services
Watchd may use third-party services for hosting, database storage, authentication, analytics, crash reporting, technical support, app functionality and movie or TV metadata. These providers may process limited information only as needed to provide their services.
7. Sharing of information
We do not sell your personal information. We may share limited information with service providers who help us run Watchd. We may also share information if required by law, to protect our rights, prevent misuse, enforce terms or protect users and the app.
8. Social features
Some information you add to Watchd may be visible to other users depending on how you use the app. This may include your username, profile image, saved titles, watched titles, club activity, recommendations, comments, posts and friend interactions.
You should only share information you are comfortable making visible in social areas of the app.
9. Account deletion
You can request deletion of your Watchd account by emailing christopherkersey00@gmail.com with the subject line Delete my Watchd account.
Please include the email address linked to your Watchd account so we can identify and process your request. We will process valid deletion requests within a reasonable timeframe, unless certain information must be retained for legal, security, fraud prevention or legitimate business reasons.
10. Data retention
We keep personal information for as long as needed to provide Watchd, operate accounts, comply with legal obligations, resolve disputes, improve app safety and maintain necessary business records. When information is no longer needed, we will delete it or anonymise it where reasonably possible.
11. Data security
We take reasonable technical and organisational steps to protect user information. However, no app, online service, database, storage system or transmission method can be guaranteed to be completely secure.
12. Children
Watchd is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.
13. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information. To make a privacy request, contact us at christopherkersey00@gmail.com.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date on this page.
15. Contact us
If you have questions about this Privacy Policy, your data, your account, app support or third-party content concerns, contact:
Email: christopherkersey00@gmail.com
Phone: 07398 511551